I was pleasantly surprised, as everyone in this office has exceeded all expectations. Dr. Ho himself, was very compassionate, understanding, informative, & patient, in explaining everything, & making sure that I was receiving the treatment that was best for me. The office staff, was very helpful, in scheduling & rescheduling due to the necessary changes the pandemic has caused, & on the day of, it was very pleasant, and for what is is worth, pain free, when the nurse inserted the IV line, I barely felt it. She herself was very, very good, not only competent, performing her job duties, but also very pleasant & personable, to make my time their more pleasant. I cannot recommend them enough. They exceeded all expectations.